Legal

Privacy Policy

Effective date: 23-06-2025 · Last updated: 23-08-2025

Trade2Cart respects your privacy. This policy explains what we collect, why we collect it, who we share it with, and the control you have over it.

Information we collect

  • Your name, contact number, pickup address and location.
  • Booking details — the items you list, your chosen slot, and the outcome of the pickup.
  • Basic usage data from our app and website, used to keep the service working and to prevent misuse.

How we use your data

  • To process your booking and assign a verified vendor to it.
  • To send you notifications and updates about your pickup.
  • To provide customer support and resolve disputes.
  • To improve the service and detect fraud or misuse.

Data sharing

  • We share your name, contact number and pickup address with the vendor assigned to your booking — this is necessary for the pickup to happen.
  • We do not sell your personal data to third parties, and we do not share it for advertising.
  • We may disclose data where required by law.

Data retention and your rights

  • We keep your booking history for operational, accounting and legal purposes.
  • You can request a copy of your data, ask for corrections, or request deletion by emailing trade@trade2cart.in.
  • Deletion requests are actioned within a reasonable period, except where we are required to retain records by law.

Contact

Questions about this policy, or about your data, can be sent to trade@trade2cart.in.